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The definition of Customer Service is: “Providing services for clients before, during and after purchase”. This is exactly the way we understand our role – we are with you at any time of your need for our services, offering solutions. We don’t offer just a service – we know our customers and take care of them.

Service quality is measured on a daily basis and observed through a number of performance indicators. We are proud of the fact that over 97% of calls in our Call Center are processed in the first 15 seconds, so there is no waiting time.

For further information, inquiries and needs, contact Customer Service EXPRESS ONE and find out why are we Your Nr. 1 in express delivery!

Express One Zenica

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00 - 15:00h
  • Su: Ne radi
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Express One Mostar

Centre Mostar is located on the very edge of Mostar, on the road to Medjugorje. It provides network coverage of the Mostar region and beyond.

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00 - 15:00h
  • Su: Closed
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Express One Tuzla

EXPRESS ONE in Tuzla is located near the city center, with warehouse and space for goods manipulation. Provides network coverage of Tuzla region and surrounding areas

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00 - 15:00h
  • Su: Closed
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Express One Doboj

On the road from Doboj to Zenica, in Šije, is a small center for the Doboj region.

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00 - 15:00h
  • Su: Closed
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Express One Banja Luka

The newly renovated center in Banja Luka, covering the region of Banja Luka and the surrounding area. This newly expanded center provides a faster and easier manipulation of goods and prolonged pick up times.

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00-15:00h
  • Su: Closed
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Express One Bihać

Our center in Bihac is located in Jablanska street, along the main roads. Provides network coverage for the city region.

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00 - 15:00h
  • Su: Closed
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Express One Sarajevo

Company headquarters with warehouse and space for goods manipulation. It is located in the industrial zone Rajlovac, near the main roads and with access to the highway.

Working hours

  • Mo - Fr: 08:00 - 18:00h
  • Sa: 08:00 - 15:00h
  • Su: Closed
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Zenica Zenica Mostar Mostar Tuzla Tuzla Doboj Doboj Banja Luka Banja Luka Bihać Bihać Sarajevo Sarajevo BrčkoLjubuski Trebinje
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